elina Posted January 29, 2007 at 05:56 AM Report Posted January 29, 2007 at 05:56 AM Recently some of our overseas customers said there were random Chinese characters appearing in our out-going emails. Apart from sending out attached Microsoft Word Files in the emails, are there other methods to avoid this problem? One of our customers said: “Please enable UNICODE UTF-8 encoding while using your e-mail software: this will enable me to read Chinese characters.” What does this mean? Thank you in advance for advice. Quote
roddy Posted January 29, 2007 at 06:18 AM Report Posted January 29, 2007 at 06:18 AM See picture for how to do it in Thunderbird. You can either send (simplified) emails in UTF-8 or GB2312. Email programs should be able to detect it automatically. Web-based email like Yahoo or Gmail might be more difficult as (for example) the webpage might be utf-8, but your email might be GB2312. You could just tell your customer to set his encoding to GB2312 instead, that would probably work. But the customer is always right . . . Quote
elina Posted January 30, 2007 at 12:41 AM Author Report Posted January 30, 2007 at 12:41 AM Thank you for the help. Quote
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