elina Posted January 29, 2007 at 05:56 AM Report Share Posted January 29, 2007 at 05:56 AM Recently some of our overseas customers said there were random Chinese characters appearing in our out-going emails. Apart from sending out attached Microsoft Word Files in the emails, are there other methods to avoid this problem? One of our customers said: “Please enable UNICODE UTF-8 encoding while using your e-mail software: this will enable me to read Chinese characters.” What does this mean? Thank you in advance for advice. Quote Link to comment Share on other sites More sharing options...
roddy Posted January 29, 2007 at 06:18 AM Report Share Posted January 29, 2007 at 06:18 AM See picture for how to do it in Thunderbird. You can either send (simplified) emails in UTF-8 or GB2312. Email programs should be able to detect it automatically. Web-based email like Yahoo or Gmail might be more difficult as (for example) the webpage might be utf-8, but your email might be GB2312. You could just tell your customer to set his encoding to GB2312 instead, that would probably work. But the customer is always right . . . Quote Link to comment Share on other sites More sharing options...
elina Posted January 30, 2007 at 12:41 AM Author Report Share Posted January 30, 2007 at 12:41 AM Thank you for the help. Quote Link to comment Share on other sites More sharing options...
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