querido Posted April 11, 2009 at 06:30 PM Report Posted April 11, 2009 at 06:30 PM (edited) It looks like the studychineseculture.com site, a great bookstore, has been down (or blocked) since about 6APR. I don't know why they'd block it. Elena? Edit: What a coincidence- I received my shipment from them today. But I'm still worried about them. Edited April 11, 2009 at 07:05 PM by querido Quote
Shadowdh Posted April 11, 2009 at 10:38 PM Report Posted April 11, 2009 at 10:38 PM I just tried it from the UK and cannot get through to their website... darn it... I have been procrastinating for weeks now about buying some books from them... if only I had sooner... hopefully its just a glitch... Quote
eeraser Posted April 12, 2009 at 12:21 AM Report Posted April 12, 2009 at 12:21 AM Yeah, no go in America either. Thats too bad. Do we know if it is glitch, or are they just gone? Quote
elina Posted April 12, 2009 at 12:31 AM Report Posted April 12, 2009 at 12:31 AM Thanks for your concern, folks, appreciated. Our website was down since Thursday, April 9, 2009, for the reason I don’t want to discuss in the public. And on Friday, April 10, we have finished mailing all the paid orders on our site, and will continue to provide after-sale service at any time. I hope this case can be solved in next week, otherwise we will start a new domain name to reopen our site. Sorry for the inconvenience caused, I will notify any updated information on this forum. Quote
Shadowdh Posted April 12, 2009 at 09:34 AM Report Posted April 12, 2009 at 09:34 AM Is it a domain name issue and the store is still going to work after you change the name or is it that the store is closed? please feel free to tell me to keep my big nose out if that is a bit close to the things you dont want to discuss. Hope it all works out Elina... with service as good as yours it would be a big loss indeed... Quote
elina Posted April 12, 2009 at 12:58 PM Report Posted April 12, 2009 at 12:58 PM Shadowdh, my colleagues and I are still going to work for the bookstore, and will continue to provide good service as before. If things cannot be solved easily and quickly, we might change domain name or server provider. Quote
Shadowdh Posted April 12, 2009 at 01:24 PM Report Posted April 12, 2009 at 01:24 PM Thanks goodness you will still be in business... that is good to know... good luck with everything and I hope it turns out for the best...! Quote
elina Posted April 13, 2009 at 03:33 AM Report Posted April 13, 2009 at 03:33 AM Our site is back: http://www.studychineseculture.com/, thanks for everyone who shows concern and gives help, I’m moved. Quote
roddy Posted April 13, 2009 at 03:36 AM Report Posted April 13, 2009 at 03:36 AM Excellent news. Now, Shadowdh, no excuses for not making that order . . . Quote
eeraser Posted April 13, 2009 at 03:40 AM Report Posted April 13, 2009 at 03:40 AM Yay! Thanks for the update! Quote
Shadowdh Posted April 13, 2009 at 10:00 AM Report Posted April 13, 2009 at 10:00 AM Woo hoo.. and you are right Roddy... this week an order will be on the way... Quote
roddy Posted April 13, 2009 at 10:03 AM Report Posted April 13, 2009 at 10:03 AM "I have been procrastinating for weeks" "This week" Look, I'll make it easy for you. Here's a link. Just get on with it You don't want Elina to think she wasted all that effort getting her website running again, do you . . Quote
Shadowdh Posted April 13, 2009 at 11:17 AM Report Posted April 13, 2009 at 11:17 AM LMAO... thanks mate... to look through her enormous and rather excellent catalogue I need some time to set aside so I can do this, this weekend (easter weekend here in the UK) I am working 18 hours a day on my dissertation (due in a week) and a Chinese essay on Identity (needs to be hand written... DOH!) plus I have exams starting next week (oral, 2 written and a culture one)... but I have a few books in mind that I would like to read so will definitely be puting in an order this week, by this weekend at the latest... I will make sure to report back when I do... Quote
mirgcire Posted November 21, 2009 at 05:56 AM Report Posted November 21, 2009 at 05:56 AM It looks the site is down again all I get is: 错误: 您的操作违规! Does anybody know the cause? Out of business? Gone fishing? I hope it is temporary. Quote
elina Posted November 21, 2009 at 12:36 PM Report Posted November 21, 2009 at 12:36 PM Mirgcire, I have seen your email sent to us at 3:14 today on Saturday, November 21, 2009 in Beijing time, mentioning you got errors when trying to access our website, and I just checked our site’s flow statistics, which shows today from 2:49-4:19 nobody visited our site, so I guess it may be some server problem. But today at 4:50, Trisha2766 has successfully placed an order on our site, who also lives in USA, the same country as you, and some other customers also placed orders today, so I think it’s server temporary error. Our Business hour is 9:00-17:00 from Monday to Friday, so we ourselves were not aware of that. Currently we can visit our site without problem, anyone else cannot? But sometimes (on November 10 and 11) it’s strange, here from Beijing everything is normal, we can visit our site smoothly and quickly, and we have not got error report from our other customers, but meanwhile (I mean exactly at the same time, we email letters very quickly, I can visit, but he cannot) a member on this forum in Singapore, saying ‘I tried accessing your web page today but couldn't’, after we answered him ‘Could you please clear your computer’s cookie files to try again? Or change to use another computer?’, he replied: ‘I tried both Firefox and IE. Neither work. I receive this message: 错误: 您的操作违规!, I've tried on several computers and cleared cookies and so far no luck. I'm not sure what the problem is’. But we checked our site, everything is ok, so we have no idea about the possible error, any thoughts? Quote
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