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Oh no: studychineseculture bookstore is down.


querido

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It looks like the studychineseculture.com site, a great bookstore, has been down (or blocked) since about 6APR. I don't know why they'd block it.

Elena?

Edit: What a coincidence- I received my shipment from them today. But I'm still worried about them.

Edited by querido
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I just tried it from the UK and cannot get through to their website... darn it... I have been procrastinating for weeks now about buying some books from them... if only I had sooner... hopefully its just a glitch...

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Thanks for your concern, folks, appreciated.

Our website was down since Thursday, April 9, 2009, for the reason I don’t want to discuss in the public. And on Friday, April 10, we have finished mailing all the paid orders on our site, and will continue to provide after-sale service at any time. I hope this case can be solved in next week, otherwise we will start a new domain name to reopen our site.

Sorry for the inconvenience caused, I will notify any updated information on this forum.

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Is it a domain name issue and the store is still going to work after you change the name or is it that the store is closed? please feel free to tell me to keep my big nose out if that is a bit close to the things you dont want to discuss. Hope it all works out Elina... with service as good as yours it would be a big loss indeed...

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"I have been procrastinating for weeks"

"This week"

Look, I'll make it easy for you. Here's a link. Just get on with it :wink: You don't want Elina to think she wasted all that effort getting her website running again, do you . .

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LMAO... thanks mate... to look through her enormous and rather excellent catalogue I need some time to set aside so I can do this, this weekend (easter weekend here in the UK) I am working 18 hours a day on my dissertation (due in a week) and a Chinese essay on Identity (needs to be hand written... DOH!) plus I have exams starting next week (oral, 2 written and a culture one)... but I have a few books in mind that I would like to read so will definitely be puting in an order this week, by this weekend at the latest... I will make sure to report back when I do... :wink:

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  • 7 months later...

Mirgcire,

I have seen your email sent to us at 3:14 today on Saturday, November 21, 2009 in Beijing time, mentioning you got errors when trying to access our website, and I just checked our site’s flow statistics, which shows today from 2:49-4:19 nobody visited our site, so I guess it may be some server problem. But today at 4:50, Trisha2766 has successfully placed an order on our site, who also lives in USA, the same country as you, and some other customers also placed orders today, so I think it’s server temporary error. Our Business hour is 9:00-17:00 from Monday to Friday, so we ourselves were not aware of that. Currently we can visit our site without problem, anyone else cannot?

But sometimes (on November 10 and 11) it’s strange, here from Beijing everything is normal, we can visit our site smoothly and quickly, and we have not got error report from our other customers, but meanwhile (I mean exactly at the same time, we email letters very quickly, I can visit, but he cannot) a member on this forum in Singapore, saying ‘I tried accessing your web page today but couldn't’, after we answered him ‘Could you please clear your computer’s cookie files to try again? Or change to use another computer?’, he replied: ‘I tried both Firefox and IE. Neither work. I receive this message: 错误: 您的操作违规!, I've tried on several computers and cleared cookies and so far no luck. I'm not sure what the problem is’. But we checked our site, everything is ok, so we have no idea about the possible error, any thoughts?

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