Installed programs can't be displayed

[Kenny同志]

Attached is a screenshot.

I've installed about 20 programs on my PC. Inexplicably, only three of them can be seen under 程序和功能.

I’ve run my 360 anti-virus program once, but in vain.

Does anyone know what’s wrong with my computer? How can I fix this problem?

Many thanks for your help in advance.

[T-revor]

Looks like you're in for some work in the registry maybe?

http://support.microsoft.com/kb/266668

[Kenny同志]

_{Thank you, Revor. But unfortunately, the article is too technical for me to understand. I think I will hire a specialist to fix this.}

_{By the way, I have got neither of the two messages mentioned in the article.}

[imron]

What programs do you have installed?

Programs need to register themselves with this list of installed programs, and if they don't register themselves they won't appear on the list.

[animal world]

Did you install an upgrade or temporary free trial recently that may have messed up your computer???

I suggest this because that caused a big problem to one of my computers. I have two Toshiba laptops. On the new one I installed the paid version of Avast antivirus software (I hate Norton) and it worked fine. On the older one, i ran the free version of Avast (which worked fine as well). A little over a month ago Avast asked me whether i want to run their paid version for a 30-day trial and then I could buy it at a reduced price. Unfortunately, I said yes and, unfortunately, soon after accepting this trial I forgot all about it. A few weeks ago all of a sudden this computer started to crash often and it would take hours of fiddling to get it to run normally again. I figured my beloved old laptop was about to give up the ghost. One day, all of a sudden there was this message from Avast saying that my 30-day free trial was about to expire. Aha, THAT was the cause of all the crashes! I suppose that with the 30-day trial something didn't get uninstalled and caused a conflict and infinite grief to me.

Anyway, long story short, hope you manage to fix your computer soon!

[Kenny同志]

I am not sure exactly when this happened but the programs disappeared from the list after I downloaded an application which turned out to be malicious; it couldn’t be removed manually, nor could it be removed by my QQ 管家. At last I resorted to a specialised program and shattered it. I think this might be the cause for the problem.

I shall go to a computer repair shop a couple of days later and see what it can do about the glitch.

Thanks for your information!

And thanks Imron.

[gato]

At last I resorted to a specialised program and shattered it.

What program is that? It might have damaged the registry information.

[Kenny同志]

It was 优化大师.

[Kenny同志]

Correction:

I used 优化大师 to remove the application. Technically I didn't shatter it.

If my memory serves me right, I think I initially used 360 to shatter it, but failed.

[gato]

Looks like you are not the only one with the problem. At least the people with the problem still seem to have a sense of humor.

http://zhidao.baidu....&cid=90&index=3

用windows优化大师把注册表里的软件安装信息删除完了，怎么办？

满意回答：3、360不是万能！不要迷恋360，可能是个传说。

http://zhidao.baidu....html?an=0&si=10

Windows卸载面板中没有任何程序。在Windows优化大师卸载一个软件以后，清理了一下注册表

追问：谢谢你，其实对于我来说这不是些不卸载的掉的问题，而变成了我心里的问题，这就好像美女的脸上有只苍蝇，想赶走那只苍蝇，又不知道该如何下手

[Kenny同志]

Great information! Thanks!

I will follow the instructions and see whether I can fix it myslef.

[gato]

Also take a look at this. If your system has a "restore point" before it became corrupted by the Trojan program, you might be able to restore back to that point and recover the damaged registry.

http://windows.microsoft.com/zh-CN/windows7/products/features/system-restore

系统还原

http://www.duote.com/tech/2/5508.html

Windows 7自修复技巧

[imron]

Just make sure you don't restore the bad program also

@kenny, so reinstalling the individual applications didn't work?

[Kenny同志]

Thanks a bunch, Gato.

@ Imron

I haven't tried that yet, but the application I installed yesterday can be displayed properly.

这两天忙得焦头烂额.

[Kenny同志]

 

Not sure how the asker fixed the problem but the answer he/she selected didn't give details.

PS: I thought there were detailed instructions on fixing the problem but upon closer reading, I found that the instructions were acutally for locating something.

[Kenny同志]

Two attempts I made to restore my computer to an earlier system state failed. The first time I was told that my anti-virus software might have prevented the restoration so I turned it off and ran the restoration a second time, but that didn’t work out either.