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Posted

As of 2012-05-04 lost train tickets can be reclaimed (possibly with a fee incurred) by supplying your national id / passport with the id the same as that on the train ticket.

I have not yet tried this, (I wish they had it 2 months ago), but that's what they're advertising at last.

Make sure they type the passport number exactly as on your passport, and take a photo of it when you buy it for record.

Posted

Now I'm sure I remember a very old copy of the Lonely Planet saying you could get a replacement for a lost train ticket if you had a note of its serial number. Not sure how feasible that actually was though...

Posted

I wouldn't trust Lonely Planet, you couldn't, I've lost a ticket before, even with my passport number and lots of other details I was told it's impossible, that they coudln't provide a new one. The best they could do was blacklist the ticket so that if someone did find the ticket and try to refund it they would confiscate the ticket and refund me the money minus the 20% (IIRC) refund fee.

They told me even if I had everything, I still couldn't do anything without the original ticket. Trust me, I fought them on this, and worked my way up through management, the result was failure.

Posted
I wouldn't trust Lonely Planet, you couldn't, I've lost a ticket before, even with my passport number and lots of other details I was told it's impossible

Yes you could. I've done it - twice. Once about fourteen years ago when the ticket was just lost and again about ten years ago when a ticket was stolen. I'd only noted the serial numbers of the tickets because I read the same ancient Lonely Planet.

It could be just one of those things in China where if a local official feels like doing it, it's doable. If he is a stubborn ass, it isn't.

Posted

Trouble with that method, I suspect, is that a dodgy ticket office fellow can sell a load of legit serial numbers to a tout, who can then obtain a bunch of genuine but duplicate tickets and sell them, and nobody's going to know anything about it until they're fighting over a bunk. Or did it not work like that?

And to lose one ticket, Liuzhou, may be regarded as misfortune. To lose two...

Posted

As I recall, no one was fighting to share my bunk. Story of my life, really.

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