hongputaojiu Posted September 19, 2017 at 03:01 AM Report Posted September 19, 2017 at 03:01 AM Hi all Just wondering if anyone has had any issues with response from skritter recently? I have used them for years and usually no problems. Just this last week I have sent a number of emails to set up institutional accounts with no reply. cheers Quote
Shelley Posted September 19, 2017 at 10:14 PM Report Posted September 19, 2017 at 10:14 PM Have you tried asking if there are any problems on the Skritter forum? I have found it is usually very helpful. Quote
pitanje Posted September 26, 2017 at 05:59 PM Report Posted September 26, 2017 at 05:59 PM they are insanely helpful. try contancting them via facebook, they answer really fast. Quote
Shelley Posted September 26, 2017 at 09:04 PM Report Posted September 26, 2017 at 09:04 PM OP did you get any results? Quote
hongputaojiu Posted January 22, 2018 at 02:59 AM Author Report Posted January 22, 2018 at 02:59 AM so I did get a reply last time. But it has happened again!! I sent an email last Wednesday to their institutions@ and subscriptions@ as well as on their website contact us with no reply. :-( I have a bunch of students waiting for their new accounts..... Quote
HerrPetersen Posted January 22, 2018 at 06:42 AM Report Posted January 22, 2018 at 06:42 AM Maybe your emails went in their Spam-folder for some reason. I would suggest you try: Contacting them via facebook (as mentioned above) Check out inkstone, which kind of is like free Skritter. Quote
hongputaojiu Posted January 22, 2018 at 07:46 AM Author Report Posted January 22, 2018 at 07:46 AM @HerrPetersen thanks I will try both facebook and the second one. Quote
Shelley Posted January 22, 2018 at 09:28 PM Report Posted January 22, 2018 at 09:28 PM (edited) I found I had very good response when I joined the forum and asked a question as I suggested above. https://discourse.skritter.com/ You may also find your question has already been asked and answered by other people. It looks like you have already tried that, sorry, hope they help Edited January 22, 2018 at 11:45 PM by Shelley More information found Quote
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