Help with Chinese address

[BME86]

I've recently been scammed by a Chinese company called Sozt.com.

Their trick is that you order an item worth about $30 or more and they send you a pair of headphones worth about $2.

I opened a dispute with PayPal and they've said I can get a full refund if I return said headphones back to them 

The return address the seller has given me is:

武汉牛赞赞科技有限公司 (translates to Wuhan Niuzanzan Technology Co., Ltd)

chengxiang qu,huating zhen xixu cun17 putian, Fujian 350000 C2

Is this a real address?

I have no experience of dealing with Chinese addresses, and going by the transaction so far I wouldn't be surprised if it's fake.

Annoyingly PayPal have said that they'll only issue a refund once the item has been delivered, so I want to make sure it's an actual address before I try sending the item back

[Lu]

From what I can find on Wikipedia, the address is real: city of Putian, Chengxiang district, Huating village, Xixu township. (Or whatever the best translation would be, but you get the idea.)

 

That does not mean the company is indeed based at this address. Even if they are, they might either claim that they never received what you sent them or refuse to accept it. But you can always try, of course.

[Zbigniew]

5 hours ago, BME86 said:

Annoyingly PayPal have said that they'll only issue a refund once the item has been delivered, so I want to make sure it's an actual address before I try sending the item back

If the funding source for your Paypal account was a credit card you should be able to contact your card provider and request a chargeback for the original purchase price plus the cost of returning the item. Your card provider will probably ask that you return the item by a tracked service (paid for using the same card) and send them a copy of a receipt verifying that you did this.

 

Once the tracking details indicate the item has been returned to the address you were asked to return it to, you will probably need to contact your card provider again and request that the chargeback now be made. They will tell you it will take so many working days for the credit to appear on your account. Keep a watch on your account, as sometimes they forget to authorize these sorts of credits and you have to chase them again. 

 

I went through this process a couple of years ago after receiving damaged goods from China and having to return them. The total cost I recovered was about £145. I've discussed it in detail in a forum thread somewhere.

 

ETA: In case I didn't make it clear, the card provider will not need direct confirmation from the seller that he has received your parcel - the tracking confirmation will be enough. 

[Shelley]

5 hours ago, BME86 said:

Their trick is that you order an item worth about $30 or more and they send you a pair of headphones worth about $2

 

Is this a trick? Or just overcharging? How do you know they are only worth $2?

 

Isn't that what business is all about buying and selling at a profit, how much of your $30 was shipping?

 

I know you probably feel you want justice and $30 is $30 but is it worth the hassle? Do the headphones work? Can you use them? or give them to someone who can? 

Anything under about $50/£30 I just chalk up to experience and get on with my life.

 

Do however leave bad feedback on their site/ebay etc. Warn others not to buy.

 

P.S. Found this trying to find their site which doesn't seem to exist but i found this https://uk.trustpilot.com/review/sozt.com

 

I now understand (wasn't clear from your post) that you didn't actually order headphones, now that is rubbish but still not sure if its worth the hassle as all these people seemed to get nowhere.

[Zbigniew]

4 minutes ago, Shelley said:

and $30 is £30 

I know the exchange rate is bad for Brits at the mo, but I didn't think it was that bad.

[889]

I'd translate that as Huating Township, Xixu Village.

 

It has 248 Party members, so it can't be all bad.

 

https://baike.baidu.com/item/西许村/44598 (in Chinese)

 

(I'm afraid I also wouldn't bother with this. If you're in the States, returning that with tracking will be expensive, and even if you do get your money back you may barely break even all in. Sorry.)

[Shelley]

@Zbigniew thanks for pointing out the typo, fixed it.

[Zbigniew]

6 minutes ago, 889 said:

If you're in the States, returning that with tracking will be expensive, and even if you do get your money back you may barely break even all in. Sorry.)

As I've mentioned above, card providers routinely charge back return postage costs as well as the cost of the original item.

 

5 minutes ago, Shelley said:

thanks for pointing out the typo,

I was only messing about. 

[Shelley]

17 hours ago, Zbigniew said:

I was only messing about. 

I know but as I changed it, it helps with continuity.